Saturday, August 1, 2015

How Obamacare helps boost BPO employment in PH


MANILA – More and more Filipino nurses are finding jobs in Business Process Outsourcing (BPOs) firms following the US Supreme Court verdict upholding Obamacare, or the Affordable Care Act.

According to Pasig City Representative Roman Romulo, chairman of the House Committee on Higher and Technical Education, the Philippine units of Dublin-based Accenture plc and New York-based EXL Service Holdings Inc. have increased their hiring of Filipino nurses, mainly for deployment to their global delivery centers in Cebu City.

"Both firms are signing up Filipino nurses with US licenses as well as those who have passed the NCLEX but still without US licenses," said Romulo.

Romulo said both firms provide a wide range of outsourced business support services to American health insurers. Accenture has 16 delivery centers in the Philippines, while EXL has three.

"There's no question Obamacare is driving US health insurers to transfer additional contact center, insurance claims processing, clinical support analysis, medical coding, and other non-core, business support jobs to the Philippines, either through independent BPO providers, or through in-house back offices,'' Romulo said.

Meanwhile, Romulo said UnitedHealth Group Inc. is also enlisting Filipino nurses and other fresh college graduates for training and employment opportunities as transition managers, assistant managers, team leaders, specialists handling health care accounts, customer service representatives and medical coders, whether certified or not.

source: www.abs-cbnnews.com