Wednesday, October 12, 2016
Samsung offers exchange, full refund for Note 7 in Philippines
MANILA - Samsung Philippines on Wednesday urged Galaxy Note 7 owners in the Philippines to power down their devices and exchange them for a different model or get a full refund.
The South Korean electronics giant has halted production of the flagship smartphone after replacement units that followed a global recall were found to overheat and catch fire like the original models.
If customers opt to get the S7 Edge, Samsung said it would reimburse the price difference with the more expensive Note 7.
Samsung advised customers to transact in the store where they bought their phones.
Note 7 owners can also contact Samsung customer care at +63 (2) 422-2111 or visit their website at http://www.samsung.com/ph/note7exchange.
source: www.abs-cbnnews.com