Showing posts with label ACCC. Show all posts
Showing posts with label ACCC. Show all posts

Monday, April 20, 2020

Australia to force Google, Facebook to pay for news content


BRISBANE - Australia said Monday it would begin forcing Google and Facebook to pay news companies for content, in a landmark move aimed at shielding traditional media from the tech giants' digital dominance.

Treasurer Josh Frydenberg said a mandatory code of conduct to be unveiled by July would require the firms to reimburse Australian media companies for using their news and other content.

"What we want to see is a level playing field. What we want to see here is a fair go for the companies and for the journalistic content that is prepared," he told Channel 7.

It comes just weeks after France's competition authority ordered Google to negotiate with publishers over payments to reuse snippets of content in its news aggregator and Google Search.

Google and Facebook have had a huge impact on Australia's news industry, with the number of newspaper and online journalists falling more than 20 percent since 2014 as digital advertising revenues were overwhelmingly captured by the two titans.

The new regulations follow an 18-month inquiry into the power of digital platforms by the Australian Competition and Consumer Commission (ACCC), which recommended an overhaul of existing regulations.

Frydenberg said the government was imposing the measures after discussions on a voluntary code failed to make headway, with the impact of the coronavirus pandemic on advertising revenues hastening the need for action.

"That hasn't made meaningful progress so now we are taking the decisive decision to create a mandatory code, seeking to be the first country in the world to ensure that these social media giants pay for content," he said.

A similar move by Spain saw Google shut down its News service there in 2014, while the company has threatened to do the same in response to the new French laws.

Australia's new regulations will also cover the sharing of data, and the ranking and display of news content, to be enforced by binding dispute resolution mechanisms and penalties.

An estimated 17 million Australians use Facebook each month and spend an average of 30 minutes on the platform a day, while 98 percent of Australian mobile searches use Google.

Agence France-Presse

Thursday, July 4, 2019

Samsung in hot water over splashy Australian phone ads


SYDNEY - Australia's consumer watchdog has sued Samsung Electronics Co Ltd's Australian unit for allegedly misleading consumers by promoting water-resistant Galaxy smartphones as suitable to use in swimming pools and the surf.

The world's largest smartphone maker did not know or sufficiently test the effects of pool or saltwater exposure on its phones when ads showed them fully submerged, the Australian Competition and Consumer Commission (ACCC) lawsuit says.

The case is the first filed by a major regulator and could result in multi-million dollar fines. It centers on more than 300 advertisements in which Samsung showed its Galaxy phones being used at the bottom of swimming pools and in the ocean.

"The ACCC alleges Samsung's advertisements falsely and misleadingly represented Galaxy phones would be suitable for use in, or for exposure to, all types of water ... when this was not the case," ACCC Chairman Rod Sims said in a statement on Thursday.

Samsung said it stood by its advertising, complied with Australian law and would defend the case.

The South Korean electronics giant has spent heavily on advertising to rebuild public faith in its premium smartphones following the costly recall of its fire-prone Galaxy Note 7 devices in 2016.

It is due to announce preliminary quarterly earnings on Friday, when it is widely expected to flag a profit plunge due to falls in chip prices.

HOT WATER

Samsung's water resistance claims came under heavy scrutiny as early as 2016 when influential US magazine Consumer Reports said the Galaxy S7 phone - which appears dunked in a fish tank in commercials - had failed an immersion test.

The company attributed that to a manufacturing defect, affecting a small number of phones, which it soon fixed. But customers online continued reporting problems, forum comments show.

Some consumers damaged their phones when exposing them to water and Samsung had refused to honor warranty claims, the ACCC said in the lawsuit, though Samsung said it complied with all of its warranty obligations under Australian law.

The regulator also said Samsung's advice to some Galaxy model users that the phones were not suitable for beach or pool use suggested the firm considered water could cause damage.

"Samsung showed the Galaxy phones used in situations they shouldn't be to attract customers," Sims said.

"Samsung's advertisements, we believe, denied consumers an informed choice and gave Samsung an unfair competitive advantage."

The ACCC alleges law breaches occurred in more than 300 advertisements. If proven, each breach after 1 Sept. 2018 can attract a fine of up to A$10 million ($7 million), triple the benefit of the conduct or as much as 10% of annual turnover.

Breaches prior to 1 Sept. 2018 can attract penalties as high as A$1.1 million. Rival Sony settled a US class action over similar claims for its Xperia smartphone range in 2017, promising refunds where the phones had failed. 

source: news.abs-cbn.com