Showing posts with label Chat. Show all posts
Showing posts with label Chat. Show all posts
Tuesday, October 23, 2018
Facebook simplifies Messenger app
SAN FRANCISCO -- Facebook on Tuesday announced an overhaul of its Messenger smartphone app in an effort to simplify the service for its 1.3 billion monthly global users.
The social network began rolling out a redesigned version featuring three tabs instead of nine, saying it was "going back to its roots" seven years after the standalone app's launch.
"We build one feature after another; they're piling up," Messenger chief Stan Chudnovsky said of the service, which has grown from a simple messaging app to one that lets users make video calls, send money and more.
The updated tabs allow users to navigate between their conversations under "Chats," stories and contacts at "People," and "Discovery," which is devoted to games and exchanges with businesses.
Facebook has positioned Messenger as a tool for businesses to efficiently handle customer questions or concerns.
Talking to customers via the app is free -- but businesses can also pay for Facebook ads that let customers start a conversation or visit their page with one click.
Messenger is part of Facebook's effort to expand outside the social network -- particularly when it comes to staying relevant to mobile lifestyles and younger people, who have been moving away from the service.
source: news.abs-cbn.com
Monday, December 4, 2017
Facebook to launch chat app for kids, with parental controls
SAN FRANCISCO, United States - Facebook on Monday unveiled a version of its Messenger application for children, aimed at enabling kids under 12 to connect with others under parental supervision.
Messenger Kids is being rolled out for Apple iOS mobile devices in the United States on a test basis as a standalone video chat and messaging app.
Product manager Loren Cheng said the social network leader is offering Messenger Kids because "there's a need for a messaging app that lets kids connect with people they love but also has the level of control parents want."
Facebook said that the new app, with no ads or in-app purchases, is aimed at 6- to 12-year-olds. It enables parents to control the contact list and does not allow children to connect with anyone their parent does not approve.
The social media giant added it designed the app because many children are going online without safeguards.
"Many of us at Facebook are parents ourselves, and it seems we weren't alone when we realized that our kids were getting online earlier and earlier," a Facebook statement said.
It cited a study showing that 93 percent of 6- to 12-year-olds in the US have access to tablets or smartphones, and two-thirds have a smartphone or tablet of their own.
"We want to help ensure the experiences our kids have when using technology are positive, safer, and age-appropriate, and we believe teaching kids how to use technology in positive ways will bring better experiences later as they grow," the company said.
Facebook's rules require that children be at least 13 to create an account, but many are believed to get around the restrictions.
Cheng said Facebook conducted its own research and worked with "over a dozen expert advisors" in building the app.
She added that data from children would not be used for ad profiles and that the application would be compliant with the Children's Online Privacy and Protection Act (COPPA).
"We've worked extensively with parents and families to shape Messenger Kids and we're looking forward to learning and listening as more children and families start to use the iOS preview," Cheng said.
source: news.abs-cbn.com
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